FAQ

Goods delivery depends on so many factors like
°The type of goods you are shipping.
°The shipping methods
°Local delivery from supplier to our warehouse.

At Oex, our shipping methods cover the following: °Air cargo °Sea cargo

Air cargo can either be GZ (Guangzhou cargo) or HK ( Hong Kong cargo) depending on the type of goods
°GZ Cargo – 10-15 days
°HK cargo – 20-25 days
°Sea cargo – 45-60 days

Shipping rate varies from time to time, you can login to your dashboard to know the current rate.

Kindly login to your dashboard and click on Request Order button then fill the necessary details and wait for response from our procurement team for your order availability within 24hours. Response will be sent to your email and dashboard. Upon payment of commitment fees, our representative will attend to your order and get across to you within the stipulated duration.

NO

No, you must make use of your dashboard to request availability of product, place an order and make payments for both the goods and shipment.

No, we handle all directories and logistics

Sea shipping takes 45-60days. Although you will have a specific duration on your order leaflet when you place an order.

Yes, there are restrictions on some products and products such as
°Weapons of any kind are prohibited.
°Perishable food items are not allowed
°Hard or Regulated Drugs are not permitted

Charges per CBM varies, it's always updated on your dashboard when you login.

Yes, that is the major reason why we are here - to help you source for manufacturers at very affordable rates.

Upon arrival to Nigeria, you can choose to pick it up yourself or have Oex agents deliver the goods to your destination. Note that delivery charges are on you as well.

We have virtual assistant in different states. You can provide us with your address and we will get across to you.

We can deliver goods to doorstep

Definitely Yes, because we are the ones handling the payment of the goods.